I won't ever be use AA once more!! I booked a flight for me and my son to join our spouse and children on getaway. Extended story limited some thing came up and we have been unable to go right now. I referred to as your company with more than a months recognize. Canceled the fight with phone rep John; who was quite polite. He didn't say anything about the level of charge I might be take place for canceling the flight. I named back again to question in regards to the charge and I used to be told which i could well be demand $two hundred by AA and $fifty within the source I used to reserve the flight per man or woman. That I would have a $15 credit score for every man or woman… I asked to speak to her supervisor and Michelle Morgan was the individual I subsequent talked to. She was no help, I asked to talk to her supervisor and she said that there was no person earlier mentioned her. I told her that I was guaranteed that there was anyone over her. Eventually she said that I could visit the customer relations Website-web site. Once again I requested her twice for her supervisor’s title and he or she replied customer relations. I once again informed her I wanted the identify of her direct supervisor, the person who she described to…the name presented was Jalia Elisidi .
On April fifteenth, 2013 I acquired a check in the mail from you and was particularly dissatisfied Once i opened the envelope to see the check composed out was about one/4th the quantity I'd initially submitted for reimbursement.
Thanks for making contact with American Airlines Customer Relations. This can be an automatic acknowledgment, giving me an opportunity to share along with you straight away what is happening together with your information.
Come across complications getting in touch with AA reservation by phone, its usually fast paced and difficult to talk to the reservation personnel, as soon as contacted. Would like to communicate by e mail, remember to give me an e mail address of Ecuador Reservation Department. Many thanks.
The crew users had been quite possibly the most non caring I have at any time been over a flight with. It reminded me off my times inside the hotel business once we experienced union and non union groups. I will never fly American once again I I need to go west I will drive.
Flight outside of Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The initial flight left forty five minutes late building us miss out on our connecting flight to Harrisburg, Pa. Explained to the following flight will be at midnight so we wait right up until then (I'm with my disabled eighty four 12 months aged mother) At midnight we've been instructed the flight was cancelled, there have been no hotels out there and the subsequent flight was 12 the next day.
If I can try this, why can’t do that? Right here’s a recommendation. Because the brokers are unable to see USAIR, Why don't you give them access to the online market place so they can see readily available USAIR flights? There were various USAIR flights that could have taken care of at the least 50 % from the individuals that necessary to flights.
What I wish to check with from American Airways is are you able to guys you should waive this cost for us. I know I named in nowadays and compensated the several, but if you men can please help us out, that could imply a good deal for our spouse and children With this vacation.
We have already been Recurrent flyer customers for more than 30 a long time, and among the list of sights for us to carry on with all your services are the benefits you offer you to us and the good service we have constantly experienced in so many excursions with AA. On Jan 29 2015, I termed AA en Español to produce preparations and reserve two ticket with our miles for Feb 18th to March 2nd 2015 from Detroit, MI to Los Angels,CA. A good Girl Ana Maria helped me with many of the paper work And that i did buy all the additional expenses with my City Bank card foe my spouse and myself and Ana Maria informed me that I will get confirmation on my e mail, and gave me more than the cellphone our two locator data. Properly, nowadays After i known as again mainly because we didn't get the knowledge on my electronic mail, we have been informed to our surprise that only my partner experienced reservation and there was practically nothing on history for myself!
– Flip your tactic also to not treat The shopper like dirt. Know that they are your ‘bread and butter’ and without having them you wouldn’t be in operation in the least.
Customers may also American Airlines client service with the electronic mail mentioned listed here: . We obtained an automatic response in just a few minutes, but the correspondence didn't tackle our question.
It might be a glitch to you but it surely ensures that I have to stand in a long line that's incredibly distressing by using a knee cap that's been damaged.
I approached the agent because of the name of “Susan A” and greeted her which has a “Superior Morning!” Her response was a blank stare like I'd no business read what he said staying there then a glare After i requested her if she was available.
I used to be to inform you of my not so nice expericences with your airline, and requesting a refund of my flight. Firstly I used to be suppose to generally be to the seven:55am flight from Gulftport,MS.